Guiding You Towards Your NDIS Goals

Specialized Support Coordination, Plan Management and Support Work tailored to your unique needs

Start Your Journey Our Services
Click Here to See All Information

Our Services

Quality support to help you achieve your goals

Support Coordination Services

Our expert coordinators provide comprehensive support to help you navigate and maximize your NDIS plan:

  • Personalized Planning: We take time to understand your unique needs, goals and aspirations
  • Provider Network: Access to our vetted network of quality service providers across all support categories
  • Complex Needs Expertise: Specialized knowledge in supporting participants with complex requirements
  • Ongoing Advocacy: We ensure your voice is heard in all plan reviews and meetings
  • Capacity Building: We empower you to understand and self-manage your plan over time
View Benefits

Plan Management

Our comprehensive plan management service provides:

  • Financial Oversight: Expert management of your NDIS budget with monthly statements
  • Provider Payments: Timely processing of invoices and payments to service providers
  • Budget Alerts: Proactive notifications when funds are running low in any category
  • Plan Optimization: Advice on how to best utilize your funds to achieve goals
  • NDIS Portal Management: We handle all portal submissions and documentation
View Benefits

Support Work

Our qualified support workers provide assistance across these NDIS modules:

  • Assist Personal Activities High: Complex personal care with dignity and respect
  • Assist-Life Stage, Transition: Support during major life changes
  • Assist-Personal Activities: Daily living assistance tailored to your needs
  • Assist-Travel/Transport: Safe transportation to appointments and activities
  • Daily Tasks/Shared Living: Household support in shared living arrangements
  • Innov Community Participation: Creative approaches to community engagement
  • Development-Life Skills: Building independence in daily activities
  • Household Tasks: Assistance with cleaning, laundry and meal preparation
  • Interpret/Translate: Language support when needed
  • Participate Community: Support to join social and recreational activities
  • Group/Centre Activities: Assistance with group-based programs
View Benefits

What Our Clients Say

Don't just take our word for it - hear from those we've helped

"TrueNorth Assist saved me so much stress with my NDIS plan. Their coordinator understood my needs perfectly and found providers I never would have discovered on my own. Highly recommend!"

Sarah J.

Plan Participant

"As a parent of a child with disability, the plan management service has been a game-changer. The monthly reports are so clear and the team is always available."

Michael T.

Parent/Carer

"The support workers are exceptional. They're reliable, skilled, and genuinely care. Plus their rates are the most reasonable I've found."

Emma L.

Plan Participant

"The coordination team went above and beyond to secure the perfect therapist for my son. Their knowledge of local providers is unmatched."

Lisa M.

Parent

"I've been with several providers before finding TrueNorth. Their support workers actually show up on time and follow through on commitments."

David K.

Plan Participant

"Switching to TrueNorth for plan management was the best decision. They saved me over $200/month through better provider negotiations."

James P.

Self-Managed

Share Your Experience

Ready to Get Started?

Contact us today to discuss how we can help you navigate your NDIS journey. Our team is ready to assist you.

Email Us

movonty@gmail.com

Call Us

0497 436 847

Business Hours

Monday - Friday: 9am - 8pm
Saturday: 10am - 6:30pm
Sunday: Closed

Send Us a Message

Frequently Asked Questions

Get answers to common questions about our services

What makes your Support Coordination different?

Our coordinators have extensive experience with complex cases and focus on building long-term relationships. We go beyond basic coordination to ensure your plan truly reflects your goals and needs.

How quickly can I get started with Plan Management?

We can typically have you set up within 24 hours. Just provide your NDIS details and we'll handle everything with the NDIA to get your plan activated.

What training do your support workers have?

All our support workers are fully qualified with relevant certifications, NDIS worker screening checks, and undergo regular training in disability support best practices.

Can I visit your office?

Absolutely! We're located at 18 Gunther Way, Wollert 3750 Melbourne. We recommend calling ahead to schedule an appointment to ensure we can dedicate proper time to you.